Diversity Champion: ServiceMaster Clean

Aligning Core Values with Talent Needs
One in six Albertans has a disability. This enormous talent pool is largely untapped.

When our team at Champions approaches local employers, this is one of the first things we share with them. We know firsthand how hard it can be for employers in Calgary to find and keep the talent they need.  We believe they might be overlooking a pool of talented individuals who can help them meet their recruitment needs.

So when Susan Basudde, one of our Employment Retention Specialists at Champions, contacted ServiceMaster Clean about matching one of our clients with an available position in their company, a new relationship was born.

ServiceMaster Clean is one of the leading cleaning companies in Calgary. They provide janitorial services to commercial buildings, creating better, cleaner environments for employees and visitors of the facilities they service.

“One of our industry’s biggest challenges is employee retention,” says Jennifer Ashley, Director of Business Services at ServiceMaster Clean, “This is a tough job and it takes work to keep people happy and understanding. Cleaning an entire commercial building is a demanding task.”

To meet this challenge, ServiceMaster Clean looks to their core values for keeping their current employees and also to bring in new talent when needed. Central to achieving these goals is their commitment to diversity.

“We believe in diversity. We have associates from very different backgrounds and we know firsthand how a diverse team improves our thinking, makes us more creative, and helps us achieve our collective goals,” explains Jennifer.

ServiceMaster Clean’s commitment to diversity has been an ideal match for working with the team at Champions. In a short period of time we have been able to provide them with several candidates to fill open positions in their company. The variety of positions they have in their organization, and the various work environments that are available, means there is a lot of space to make different accommodations for employees, something ServiceMaster is happy to do.

“The whole team at ServiceMaster Clean is open to new ideas, they want people to work hard and they accommodate them to help make them successful in their role,” says Susan, “They really go above and beyond for their employees.”

We are proud to have ServiceMaster Clean as our Diversity Champion for this month, and we look forward to continuing our relationship with them into the future. When we talk to the team at ServiceMaster Clean, we know we are dealing with leaders in their industry and in their commitment to inclusion.

“We care about people, we value teamwork, we do the right thing and we do what we say,” says Jennifer. “We believe in giving everyone an opportunity to work and make a difference in society.”

Managing Your Duty to Accommodate Conference

What: Managing Your Duty to Accommodate Conference

When: August 20-21, 2013. 

Where: Calgary, Alberta

Champions is proud to partner with INFONEX for their upcoming Managing Your Duty to Accommodate Conference this August. The conference will provide human resource and management professionals with the critical information needed to stay abreast of their ever-changing obligations. Hear from a distinguished faculty, including members of the Champions team, as well as other legal professional and industry practitioners, to get the real guidance you need to deal strategically with your most pressing accommodation issues.

Our Executive Director, Lisa Moon, will be leading a session titled Creating a Culture of Inclusion: Developing and Implementing a Disclosure Policy. She will also be joined by a member of our Board of Directors, Nicole Jelley, who will be discussing best practices on Accommodating an Aging Workforce for Greater Productivity.

More Information About the Managing Your Duty to Accommodate Conference

As an employer, you face increased pressure and costly challenges to accommodate physical, mental and stress-related disabilities, employee addiction, family responsibilities and many other issues in your workplace. Employers run into complex accommodation cases when employees fail to address their accommodation needs, deny reasonable requests for medical information, resort to self-accommodation or stay cooperative.

Get updates on the latest legal developments, rulings and guidance. Deepen your understanding of family status law and learn about a new ground where accommodation applies. Have a chance to listen to different views on the evolving law of family status accommodation from a legal expert, union representative and corporate representative in a panel discussion. Explore how you can strategically monitor your employees during the accommodation period - how to set appropriate time and policy. Understand when and how to accommodate your employee with mental illness as it can be often a convoluted and frustrating process. Maximize your ability to engage in partnership working with a union to develop an accommodation plan. Discover how you can create a wellness program for your aging workforce. Develop a greater awareness of how you can demonstrate your commitment and leadership towards accommodation to your employees. Compare the latest legal updates and rulings on disability management and how these apply to real word examples. Improve your soft skills to communicate with your employees on sensitive issues and develop your own communication framework that would fit your workplace.

Employers must stay on top of the latest legal updates and strategies to ensure the workplace is accessible and that their accommodation practices and comprehensive and legally compliant. Join us in Calgary to learn how you can best manage your duty to accommodate. 

• Listen to expert legal guidance and updates on duty to accommodate in human rights matter
• Understand the latest court rulings on family status accommodation and their effect on your workplace
• Learn how to overcome frustration of contract: how employment-contract frustration and the duty to accommodate interact
• Discover why you need to monitor your employees during their accommodation period and proven techniques for doing it right
• Explore processes and guidance for managing complex mental health and substance issues
• Define your legal responsibilities for accommodating employees with mental illness and their physiological states
• Enhance your partnership working with union in the accommodation process
• Hear about Alberta Health Services Continuum of Resources for the Workplace
• Get guidance on accommodating an aging workforce
• Explore why you need to place business value on successful accommodation
• Compare the latest legal updates and real-word examples of disability cases from injury, to modified duties, to return to work
• Develop your soft skills to communicate better with your employees on sensitive accommodation issues

Register today! Use discount code 1077-CCC-CaT to get a discounted rate as a friend of Champions.